I Object! Objection Sustained!

The courtroom was filled with spectators, reporters and cameras as the witness testified about what he saw on the afternoon of January 23rd, 2014.  The camera zoomed in on the defendant’s attorney as his face flashed an insincere smile. He turned and pointed toward...

Gain REAL Commitment

On yesterday’s post, we discussed how sales managers of struggling sales teams sometimes result to forcing compliance rather than gaining commitment – often resulting in a downward spiral and having a negative impact on sales. https://jeffcwest.com/because-i-said-so/...

Because I Said So!

My daughters were easy children to raise. They were the kind of good-natured, polite and respectful children that were simply fun to be with.  They made their mother and me look like we could have written expert parenting books.  Although I am certain we had influence...